> For the complete documentation index, see [llms.txt](https://docs.linkdrop.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.linkdrop.io/linkdrop-dashboard/troubleshooting.md). # Troubleshooting Each error that you will see in the claim should refer to a particular problem, please check our the table below to undestand what may happened: | Title | Expected error | | ---------------------------- | -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | | Wrong request | Incorrect code parameter. Please recheck the code and try again | | Asset does not exist | Code not found in database. Either the code (and claim link) does not exist or you are mistyping it | | QR not mapped | Link not connected to that code in database. You are opening the unconnected QR, [connect QRs](/linkdrop-dashboard/creating-links-in-bulk/individual-qr-codes/connecting-qrs-to-claim-links.md) when you're ready and try again. | | Couldn't get data | Server not responding. Contact support at or try again later. | | Seems you're offline | Network error (offline) | | QR Server error | Server error. Contact support at or try again later. | | Couldn't reach server | Server not responding. Contact support at or try again later. | | Claim server error | Server error. Contact support at or try again later. | | Transaction failed | Claim transaction failed. | | Link has expired | Expired link. The campaign is no longer available, contact sender. | | Link deactivated | Link has been deactivated. Link is no longer available, contact sender. | | Campaign is paused | Campaign is paused. Claim is temporary unavailable, contact sender. | | Campaign is over | Campaign is over (expired). The campaign is no longer available, contact sender. | | All tokens have been claimed | All NFTs/ERC20s claimed (no tokens left), contact sender. | | Cannot sponsor claim | Not sponsorship MATIC or ETH left on the contract to sponsor transaction, contact sender or pay for gas yourself | | Gas price too high | Gas price is higher than the standard limit set for transaction (busy network). Wait or or pay for gas yourself. For more details refer [here](/linkdrop-dashboard/creating-links-in-bulk/sponsorship-nuances.md) |